Contact Centre Representative Full-Time in Burnaby

Industry: Insurance Carriers Position Overview The candidate will be providing customer support, at a work station for the whole shift (needs to be comfortable sitting) handling tenant requests (phone 20%, email and web requests 80%), translating requests (making sure it's the right building), and creating work orders from the requests. There's roughly 350-400 requests per day that come in spread among the team (6 full time agents). Typical work orders could be break-ins, plumbing issues, any type of tenant requests. Pas…

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