Customer Service Agent - Apply Now Full-Time in Burnaby

Industry: Insurance Carriers Job Description The candidate(s) will be dealing with clients who have overdue payments but it has not yet gone to collections. Working with the customers and providing options to them for having them pay their cellphone bills but retaining the business in the process. First 90 days it is strictly inbound taking of roughly 40 per day. After 90 days it includes both inbound and outbound reaching out and call volume increases to roughly 60. Work Environment: There are 300 people in the call cente…

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