Office Customer Service Representative Full-Time in Burnaby

Industry: Insurance Carriers We are looking to hire an office customer service representative for a reputable manufacturing company in Burnaby, BC. On a daily basis, 80% of the work is done on the phone with customers, and 20% managing emails and cases.The volume of calls varies between 20 to 30 per day. The calls can get complex, so quality is more important than quantity. DAILY DUTIES - Provide responsive and high-quality support to the company's customers for all our products. - Manage resolution of technical issues, an…

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